Legal Outsourcing 2.0
To understand what Legal Outsourcing 2.0 is about, you need to meet our people. We are early adopters of technology and have a richer mix of US lawyers on site at our production facility in India than other LPOs.
The ability of any company to deliver on its promises is only as good as the people charged to do so. It is of little importance when a deadline is upon us, where the CEO went to school or what other companies he has worked for. What is important is the background, experience and character of the person designing the solution, overseeing the work and ensuring the quality of deliverables. Of equal importance is the background, experience and character of the person making sure the right mix of people are hired and rigorously trained so that they can flawlessly perform their duties. Success is driven by ability and attitude, not what is on a resume. The attitude of each of us at Legal Outsourcing 2.0 is to serve.
Our attitude was well stated one hundred twenty-eight years ago, by a then little-known Indian attorney who wrote:
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”
— Mahatma Gandhi, 1890
HARRY BUCK is one of the Founders and the current CEO of Legal Outsourcing 2.0. He oversees the operations in the United States from New York. Harry has practiced law for fifteen years, mostly as a litigator, but also as General Counsel to privately held corporations. He was twice elected as a State Bar Commissioner and was elected to membership in the American Board of Trial Advocates. Harry started off in the legal technology space working with Document Technologies (DTI) and other electronic discovery companies, designing and selling discovery and document solutions for large law firms and corporations. He was certified as a Litigation Support Professional by LitWorks, a DTI company, after receiving extensive e-discovery software training.
BEN FRIEDMAN is Vice President of Client Relations and Development. In that role, Ben works with clients to develop best practices and cost saving strategies in matters involving legal processes. A former litigator, Ben’s career for the past 15 years has been focused around the intersection of technology and law. Prior to joining Legal Outsourcing 2.0, Ben held key business development positions with leading legal technology companies Lexis-Nexis, Thomson Reuters/ Westlaw, Autonomy and HP eDiscovery, where he had a successful track record of accelerating sales, strengthening existing client relationships and building a foundation for long-term growth. For the past 10 years, Ben’s focus has been on eDiscovery where he has developed extensive expertise in providing solutions spanning the entire spectrum of the EDRM for many AmLaw and Fortune level clients. Ben has successfully completed his certification in both Relativity and Clearwell eDiscovery platforms and is also a frequent speaker, contributor and moderator at numerous eDiscovey best practices CLEs and thought leadership sessions. Ben holds a BA from Fordham University, a Master of Liberal Arts from Harvard University and a JD from the University of Miami School of Law.
DAVID BATT is Director of Solutions and Deliverables and the hands-on person responsible for designing solutions, overseeing the work and ensuring its quality. A New York licensed attorney, prior to joining Legal Outsourcing 2.0 David served as a Litigation Manager at QuisLex in Hyderabad, India. For two years he led bilingual document review teams of 10 to 90 members, where his clients were largely Fortune 500 international banks. David speaks English, French and Russian and has also worked in the US, Singapore, Paris, Geneva and Moscow. He spent two years as a Capital Markets Associate with Baker McKenzie’s US Securities division, three years performing document reviews in New York at both Cravath Swaine & Moore and the Bank of New York, and two years as the exclusive French mortgage attorney for the UK’s largest private real estate bank. More recently, David spent four years working in Silicon Valley performing e-discovery quality control for JP Morgan, Quinn Emanuel, Samsung and Google, where he worked both as a privilege and search terms specialist. David is an eager adopter of legal technology and has been trained in various AI solutions in the legal space. As far as legal research goes, in addition to Lexis/Nexis and Westlaw, his skills include use of foreign language research tools (Garant and Legifrance). Regarding document review tools, with ten years of e-discovery experience, David has seen it all: the old standards of Summation, Concordance, I-Pro and FTI Ringtail, as well as the newer platforms of Axcelerate/Recommind, DocuMatrix, OmniX, Relativity, Stroz Friedberg and UBIC. David graduated with a BA degree (triple major, with honors) from Tufts University in 1998, before being awarded the Dean’s Scholarship and graduating from New York Law School in 2001. He has been published in both English and French. Wherever David works, he prides himself on being a bridge between different professional, linguistic and cultural practices.
RAJ MAITY is one of the Founders of Legal Outsourcing 2.0 and is its current Director of Indian Operations. He is responsible for ensuring that Legal Outsourcing 2.0 has access to appropriately trained legal talent and local administrative and technology resources.
Raj has broad legal experience working in India, both in solo practice in the court system and as Senior Counsel for an intellectual property law firm. He is also an expert in navigating the LPO space.
Raj’s introduction to legal outsourcing was as a Senior Associate with Mindcrest. He also served as a Legal Knowledge Analyst for Compare InfoBase KPO, where he was also part of the corporate advisory team. Raj later acted as Manager of Indian Legal Operations for Strategic Business Alliance, an Australian LPO. Raj received his LLB from the University of Calcutta. He received his MBA, with a specialization in Human Resources, from the Symbiosis School of Management in Pune.
In addition to these leaders, Legal Outsourcing 2.0 has a network of advisors at many brand name legal technology companies that are consulted when designing customized, client-centric solutions.