Legal Outsourcing 2.0
To understand what Legal Outsourcing 2.0 is about, you need to meet our people. We are early adopters of technology and have a richer mix of US lawyers on site at our production facility in India than other LPOs.
The ability of any company to deliver on its promises is only as good as the people charged to do so. It is of little importance when a deadline is upon us, where the CEO went to school or what other companies he has worked for. What is important is the background, experience and character of the person designing the solution, overseeing the work and ensuring the quality of deliverables. Of equal importance is the background, experience and character of the person making sure the right mix of people are hired and rigorously trained so that they can flawlessly perform their duties. Success is driven by ability and attitude, not what is on a resume. The attitude of each of us at Legal Outsourcing 2.0 is to serve.
Our attitude was well stated one hundred twenty-nine years ago, by a then little-known Indian attorney who wrote:
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”
— Mahatma Gandhi, 1890
HARRY BUCK is the Founder and CEO of Legal Outsourcing 2.0. He oversees the operations in the United States from New York. His interests, education, background and experience are a fusion of technology and the law and form the basis for the idea behind the company, that if you placed high-end US legal talent onsite in India you would be able to perform higher level legal work and higher quality legal work. The market seems to have agreed with that assessment and the company has flourished.
Harry’s parents met as students at NYU law school. He had little choice in becoming a lawyer. His undergraduate degree was from Brown in history where the focus of his studies was the history of American science and technology. The tension between the two interests surfaced early on. After law school Harry practiced for fifteen years, mostly as a litigator, but also as General Counsel to privately held corporations. He was twice elected a State Bar Commissioner and was elected as a member of the American Board of Trial Advocates.
Harry’s first job in legal technology was with Document Technologies (now Epiq) in 2005. He was certified as a Litigation Support Professional and designed and sold discovery and document solutions for large law firms and corporations. He also worked for a couple smaller eDiscovery companies in New York before working in legal outsourcing.
Harry’s first job in legal outsourcing was in 2007, during the early days when legal outsourcing was a novelty and not well executed. He largely learned what did not work and why. After a couple years at a legal outsourcing solutions provider, Harry provided counsel to large IT companies and law firms interested in setting up a legal outsourcing function.
Harry left the legal outsourcing space and became a VP of Sales and Marketing for a legal productivity software company and later a Director of Growth and Partnership for legal AI company, LegalSifter. While working for LegalSifter he was approached by a group that knew of him from his legal outsourcing days. They agreed to fund this venture and Harry became its CEO.
Harry has focused the company’s efforts on performing services for legal software companies and helping them develop their products. The company has developed a world wide reputation in legal annotation work and has clients from LegalSifter in Pennsylvania to award winning companies in Silicon Valley and even New Zealand.
In addition to helping those companies develop their product, we perform other services for them by providing lawyers trained in using these products for people who want to take advantage of the technology, but do not have the manpower needed to create a needed deliverable.
We also perform more traditional legal outsourcing services, at a higher level than others. We perform document review services for Global 100 companies and Am Law 50 law firms and data breach reviews for major insurance companies. If companies want a higher level of legal work, or demand a better quality of legal work, they call Harry.
Harry serves as a Director of the New York City Chapter of ACEDS.
DAVID BATT works out of our India office as a Director of Solutions and Deliverables. He is one of the two hands-on people responsible for designing solutions, overseeing the work and ensuring its quality.
David’s work consists of leading teams of experienced legal annotators in labelling data to be used in machine learning model development. The resulting algorithms are used in various contract extraction software. David is involved with several different legal AI companies, using platforms, and works closely with their data scientists to ensure that the machine learning is processed correctly. The team at LO2 is a group of highly capable contracts review attorneys who are in the position to understand the nuances of contracts language, and ensure the algorithms perform as effectively as possible.
Besides annotation work, David also works to develop case law tagging software for various international courts. This allows countries besides the United States to have a uniform portal where they can find all a given body of case law and use it in their practice.
Finally, David also oversees traditional litigation document review and has lead several large teams in conjunction with large corporate clients and prominent law firms. He employs the latest industry standards of AI in his review to ensure the most effective and efficient outcome of each review.
A New York licensed attorney, prior to joining Legal Outsourcing 2.0, David served as a Litigation Manager at QuisLex in Hyderabad, India. For two years he led bilingual document review teams of 10 to 90 members, where his clients were largely Fortune 500 international banks. David speaks English, French and Russian and has also worked in the US, Singapore, Paris, Geneva and Moscow. He spent two years as a Capital Markets Associate with Baker McKenzie’s US Securities division, three years performing document reviews in New York at both Cravath Swaine & Moore and the Bank of New York, and two years as the exclusive French mortgage attorney for Abbey National, the UK’s largest private real estate bank. More recently, David spent four years working in Silicon Valley performing e-discovery quality control for JP Morgan, Quinn Emanuel, Samsung and Google, where he worked both as a privilege and search terms specialist.
David is an eager adopter of legal technology and has been trained in various AI solutions in the legal space. As far as legal research goes, in addition to Lexis/Nexis and Westlaw, his skills include use of foreign language research tools (Legifrance and Garant). Regarding document review tools, with over ten years of e-discovery experience, David has seen it all: the old standards of Concordance, FTI Ringtail, iCONECT, I-Pro and Summation, as well as Axcelerate/Recommind, DocuMatrix, Indexed I/O, OmniX, Relativity, Stroz Friedberg and UBIC.
David graduated with a BA degree (triple major, with honors) from Tufts University in 1998, before being awarded the Dean’s Scholarship and graduating from New York Law School in 2001. He has been published in both English and French. Wherever David works, he prides himself on being a bridge between different professional, linguistic and cultural practices.
DEREK STEGELMEIER also works out of our India office as a Director of Solutions and Deliverables. He is responsible for overseeing all phases of client deliverables and ensuring that the quality and expectations of the clients are met.
At LO2, Derek is charged with leading the contract extraction team. This team is responsible for using AI tools to extract complex provisions and requirements from large amounts of contracts. This information is then checked by the team and cross-checked by Derek so that it can be presented to our clients in an easily-understood format. This work assists the clients in understanding what types of obligations or issues they may encounter across their family of contracts. Derek also works closely with the tool creators to help them improve the results and AI of their tools at every step. His team has worked on contracts for several large, international companies extracting data for numerous types of contracts and different complexities.
Derek has also worked on several data breach reviews. These reviews consist of a team reviewing either PII or PHI for insurance companies following a breach. His resolution in these reviews is to ensure that no identifiable information is missed. Similar to contracts extraction, precision is of the utmost importance during this highly sensitive work. Additionally, he is tasked with keeping the team on a tight schedule to ensure all possible information is quickly identified and protected.
Traditional and AI assisted litigation reviews are also a part of the work Derek performs at LO2. He works closely with the technology team to make sure we are using every tool at our disposal to keep costs down and accuracy high.
Through all of Derek’s work he works to train the attorneys, check their quality and make process improvements, based on data. This ensures the highest quality of work and builds on lessons learned from each project.
Prior to joining Legal Outsourcing 2.0, Derek worked in complex domestic and international commercial and financial litigation for Jenner & Block, an Am Law 100 law firm, from their New York City office. His role was that of a Staff Attorney. His work included large international government investigations and matters. He was involved in all phases of a matter from supervising groups of over 100 attorneys during the discovery phase to managing complex matters through quality control in preparation for trial.
He has also been employed as a Staff Attorney – Litigation at Milbank Tweed, Hadley &McCloy, another Am Law 100 law firm, from their New York City headquarters office. He has extensive experience with several document review platforms including Relativity and Ringtail as well as Contract Extraction software. He is an early and enthusiastic adopter of new legal technologies.
Prior to joining Jenner & Block, Derek completed an internship for an international corporate law firm in Frankfurt, Germany working on international patent infringement issues. In 2012, he completed an externship for the Chair for Tax Law at Ruhr University in Bochum, Germany focusing on comparative US/German tax law. He is fluent in English, German, Dutch and Flemish.
In 2010 Derek completed a B.A. in Philosophy and German Linguistics from Brigham Young University where he graduated with Honors. Derek received his JD/MBA from Saint Louis University in 2013 with a focus on international law. Since 2014 Derek has been an active member of the New York State Bar.
BEN FRIEDMAN is Vice President of Client Relations and Development. In that role, Ben works with clients to develop best practices and cost saving strategies in matters involving legal processes. A former litigator, Ben’s career for the past 15 years has been focused around the intersection of technology and law. Prior to joining Legal Outsourcing 2.0, Ben held key business development positions with leading legal technology companies Lexis-Nexis, Thomson Reuters/ Westlaw, Autonomy and HP eDiscovery, where he had a successful track record of accelerating sales, strengthening existing client relationships and building a foundation for long-term growth. For the past 10 years, Ben’s focus has been on eDiscovery where he has developed extensive expertise in providing solutions spanning the entire spectrum of the EDRM for many AmLaw and Fortune level clients. Ben has successfully completed his certification in both Relativity and Clearwell eDiscovery platforms and is also a frequent speaker, contributor and moderator at numerous eDiscovey best practices CLEs and thought leadership sessions. Ben holds a BA from Fordham University, a Master of Liberal Arts from Harvard University and a JD from the University of Miami School of Law.